This page acts as an information guide to the Cattery side of our business, AND as a official Agreement (if you choose to board your feline with us). If you have any questions about the following, please reach out 0458 962 000.
NBKC Management
‘Tommy’ or ‘Tom Tom’
Age
Cats must be three months old to board with us.
Vaccination
Cats must have relevant & current vaccinations. We store these details on customer accounts.
De-sexed
All cats must be de-sexed to board with us.
Our Cattery
The Cattery is very close to the NBKC office, so our feline friends can monitor the activity of the purple people (aka staff) – and vice-versa.
At NBKC, cats are housed in rooms that provide various comforts, including:
- multiple levels (for fun, curiosity, and variety)
- a selection of sleeping areas (pods, plush bedding, hammocks or chairs)
- cat scratch items
- toys
- small kennels (outside)
- water
- clean litter (we supply this) and a
- selection of foods
- cuddles (if the cat allows)
Tiled floors make cleaning & disinfecting a breeze, and this task is completed daily.
We have a mix of indoor rooms only and indoor/outdoor rooms (for those cats who like to soak up the fresh air). Outdoor access to the ‘catio’ is via a small cat flap.
Temperature
Cats enjoy the comforts of an evaporative air-conditioner and fans during the summer – while heat pads keep them comfy during the winter months.
Food & Water
| Type | Details |
|---|---|
| Dry | Our feline guests can graze (with your permission) on our premium Royal Canin kibble. The standard kibble is mixed with oral care kibble – for healthy mouths. Aged and kitten options are available; please discuss your needs. |
| Wet | We stock a variety of Fancy Feasts for breakfast. Geriatrics and kittens are fed wet food twice daily. Adult cats who wish for an extra Fancy Feast in the afternoon are charged an extra fee. |
| Own | You are welcome to bring your food – we can refrigerate perishables. All items must be named. |
| Water | Fresh (rain) water from clean receptacles is available 24/7. |
Included in the cost of boarding
- Food (dry & wet) – ours or yours
- Water
- Litter & Litter Tray
- Clean surrounds
- A variety of bedding/pods/blankets
- Toys
- Scratch Items
- Cuddles
Security
All of our cat rooms (aside from two cat houses) have a double gate security system, so if a Houdini slips past a staff member, they will only find themselves in an enclosed breezeway area. Adventure over!
The Cattery is always padlocked at night.
Access to the Cattery is for NBKC STAFF only and OWNERS (if invited to retrieve their cat when going home or for settling-in purposes when they first arrive). We don’t allow ‘visitors’ for security reasons. General viewing for tour purposes is allowable.
Dogs
Dogs are not allowed into the Cattery.
Families
Cats from the same home or residence may share a room (the owner provides permission). Family cats must have the exact dietary requirements, as we do not separate them for meal times.
Boarding Data Sheet
For their care and comfort, all cats have a boarding data sheet printed when they first check-in. Every day, NBKC staff diligently record guests’ intake (food, water), output (waste products) and other essential details. Thus, patterns are easily detected.
Staff carefully monitor and discuss the boarding data sheets and, if necessary, call owners to discuss them. They may also elect to administer things like Cat-lax or Feliway spray (for example).
Grooming
We can attempt to clip nails or brush fur. However, the cat has to be comfortable enough to proceed. If not, we will cease.
Medications & Vet
Our experienced staff can administer medications to cats with special needs. We ask for the following:
- Clear online instructions (via our Propetware booking system)
- For complicated instructions, please hand us written instructions upon arrival. We can attach this to the boarding data sheet.
- A (named) box that can be clipped shut is an excellent way to secure items.
Medications administered during office hours do not attract a fee. However, if medications are time-dependent and happen after hours, then a fee applies.
If we deem it necessary for your cat to see a vet, we will let you know (as best we can) and decide whether a local vet can handle the matter or request an appointment with your vet.
Feedback
After you return home, a post-board email (very ‘doggy’—sorry!) will arrive in your inbox. We encourage you to provide feedback, as this is a handy tool for reflection and ongoing improvements.