New Customers (& New Dogs)
BEFORE booking, please check our ‘nutshell’ info page. On this page, you will find the minimum requirements for boarding with us. Zoom back to this page when ready. New Customers
ALL NBKC customers have an online account with us – this is where we store bookings and collect critical information about you and your pet. We cannot accept pets otherwise.
Our Purple People rely on this info to make important decisions regarding playmates, yards, food requirements, medical needs etc.
It is also a storage place for the regulatory stuff, you know: contact details, vet information, vaccination details, boarding agreements etc. etc.
Our online booking system is user-friendly, and we encourage prospective customers to give it a go. Ultimately this reduces our administration costs, which in turn helps to keep our rates reasonably reasonable – for you.
Book by Phone
Not everyone is particularly enamoured with the ‘online stuff’, if this is you, we encourage you to ask a tech-savvy friend to help. If you are completely stuck, and you want us to create your account, or step you through the process, we are happy to oblige:
0458 962 000
If we don’t answer the phone, it’s because we are busy, so please leave a (text) message and we will call you back.
We endeavour to send a confirmation email within 24 hours of your request. If you don’t receive an email (check your junk folder first) please reach out.
Hint: Add firstname.lastname@example.org to your ‘safe’ email address list.