M: 0458 962 000

Opening Hours

SUNDAY TO FRIDAY
AM: 9.30 to 12
PM: 2 to 5

SATURDAY
AM: 9.30 to 12
PM: CLOSED

IMPORTANT: We are CLOSED from NOON to 2pm every day.

Check-in's and out's are strictly during the Opening Hours above.

Grooming Services Include

  • Hydro Bath
  • Turbo dry
  • Clipping
  • - Breed Specific
  • - Tidy up
  • - Basic clipping
  • - De-matting
  • Nail Clipping
  • Ear cleaning
  • Flea treatments (Frontline)
  • Worming
  • Basic health checks
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Prices

About Pricing

  • Prices are based on ONE pet per ONE calendar day (not night).
  • Minimum two-day boarding is charged.
  • Charges apply for the day of ARRIVAL AND day of COLLECTION and every day in-between.
  • Pick-up/drop-off must be during opening hours (unless otherwise arranged with management).

DOGS

BOARDING

Prices are per day (a minimum 2-day stay applies). Prices are for off-peak periods.

  • TOY Dog – up to 5kg – $23
  • SMALL Dog – up to 10kg – $25
  • MEDIUM Dog – up to 20 kg – $27
  • LARGE Dog – up to 35kg – $29
  • X-LARGE Dog – up to 50kg – $31
  • GIANT Dog – 50 kg & over – $33
  • Unsociable – Any Size – $45

PEAK Prices

Add $5 per day to above prices.

Day-Care

  • Any size dog – $11 (you drop off & pick up – discuss hours with us)
    • Add $2 per day during peak periods.

Doggy Day Out

  • Any size – $37 for one dog. $56 for 2 dogs in the one family. See our Doggy Day Out page for full details.

Private Yard

Occasionally we are asked by customers for a private yard for their dogs (for particular reasons – they don’t want them mixed). This attracts a fee of $11 per day and is only an option during off-peak periods.


CATS

Prices are per day (a minimum 2-day stay applies). Prices are for off-peak periods.

INDOOR Room

Maximum of 1 adult cat, or 2 kittens)

  • 1 Cat = $16

IN/OUTDOOR Room

Maximum of 2 cats – from same family – in same room.

  • 1 Cat = $22
  • 2 Cats = $33

FAMILY Room

Multiple Cats (from same family) – 1st Cat $22 + @$11.

  • 2 Cats = $33
  • 3 Cats = $44
  • 4 Cats = $55
  • 5 Cats = $66 etc.

Family of Cats – if you wish to split your family into two or more rooms, then the cost for that room applies.


PEAK Periods

All dates are inclusive. Peak boarding fees are charged during Victorian School Holidays & Public Holidays. If a single public holiday falls on a Monday (for example), then we apply peak charges from Saturday through to Monday.

Peak Prices

Add $2 per day (per cat) & $5 per day (per dog).


Photographs

We try and provide snap shots of your pet when you ask, however, given the nature of our kennels it is very difficult to achieve & deliver. Therefore this (free) service is something that we simply can’t guarantee.

We have introduced a ‘fee-for-service’ whereby you can pre-order your snaps/reports – and we can pre-arrange staff and times to achieve the task. Making it a certainty!  Happy snaps are $25 per request/day. You will find the ‘happy snap’ details as you make your bookings.


Discounts

We offer a 10% discount for the following (please see ‘discount etiquette’ below).

7 Day Family Stay

  • 2 pets or more from the one family boarding for longer than 7 days.
  • During peak periods, this discount does not apply.

Single Pet 30 Day Stay

  • a single pet staying for more than 30 days.

Early Check Out

As we charge per calendar day, we have a well established rule that the last day will be discounted using the following formula.

  • If you collect your pet between 9.30 am and 10 am on the day of departure – you do not pay for that day. (Remember, the MINIMUM TWO DAY stay).
  • If you collect your pet after 10 am and before 10.30 am – you will receive a $10 discount per pet.
  • If you collect your pet after 10.30 am – you are charged for the full day (so you may as well leave them for a good day of play before collecting).
  • If you arrive BEFORE 9.30 am – the early check-out discount does not apply. (Either a full day board is applied, or an early check-out fee of $30, whichever is less).

Our Discount Etiquette:

Only ONE discount applies at any time (eg. There is no extra discount for a multi-pet family staying longer than 30 days – and it doesn’t matter if you have 2 or 10 pets in a family – it is still 10%).

Only management or owners have the ability to apply any further discounts. Our Propet booking system calculates all fees according to strict rules based on our pricing policies.


Payment Methods

How?

We accept: Cash, EFTPOS (tap, insert, swipe or over the phone), Direct Deposit (details on invoice). We do not accept Cheque.

When?

Our standard procedure it to collect payment when pets are collected at the end of their stay, however, you are welcome to pre-pay at check-in. Long term boarders are asked to pay approx half the boarding fee at check-in. .


REMEMBER

  • All check-in’s and out’s are STRICTLY during business hours.
    • A  fee is charged for out of hours check-in’s & out’s ($30)
  • We are CLOSED between Noon & 2pm daily.
  • We are CLOSED every Saturday afternoon.
  • We open (for customers) at 9.30 am.

Prices are subject to change – so please drop by regularly to keep up to date.