Particular Risks

Our style of kennel is certainly a lot of fun, and dogs expend energy, develop social skills and enjoy belonging to, & participating in, a friendly pack. However, there ARE particular risks associated with our style of kennel that we like to be open and transparent about, so that you can make an informed choice.

You 100% must be comfortable with the following – if you decide to allow your pet to stay with us.

Oh, and the following is dog related only.

Potential Injuries

Matching and monitoring buddies for play is something that we excel at. Our ‘go-slow’ method of introducing new dogs to groups, (or not at all – if deemed so) works extremely well. However, while we like to think that we can get it right 100% of the time, we are still dealing with unpredictable creatures. There are times when a bit of a biff or rough play can cause injury to one or more over-zealous pooches. Thankfully this is not a common occurrence, but it is a risk that owners need to aware of, and comfortable with, if deciding to leave their dog/s to play with us.


One draw back from having loads of robust fun & play with new buddies at NBKC is the possibility that a pesky speck of sand, dust or other debris can plonk in an eye.

Not that we have complete ownership over small bits of foreign matter, as it is present everywhere, but chances of sand in the eye is a tad higher in our river-sand based yards. There is also the possibility, because of environmental factors (different trees & pollens around our grounds – compared to home), that some dogs will present with an eye irritation from even smaller, unseen, ‘floaties’ in the air.

Foreign matter in the eye can lead to non-infectious conjunctivitis.

Certain breeds of dogs (eg. Cocker Spaniels, Bulldogs & Miniature Schnauzers) are prone to dry eye and this can commonly lead to non-infectious conjunctivitis.

There are three main types of conjunctivitis:

  • Non-infectious Conjunctivitis (described above)
  • Bacterial Infection (rare)
  • Viral Infection (also rare)


  • Red or Puffy Eyes
  • Eye Discharge
  • Eyes Sticking together or squinting
  • Swelling of the eyelid lining (the conjunctiva)
  • Rubbing or pawing at the eye due to itchiness or discomfort

Kennel staff are very good at watching for signs of irritation of the eye. They will flush with saline solution to try and get rid of whatever matter is lodged within. However, sometimes the irritation can take a few days to become noticeable/uncomfortable & symptoms may not show until at home.

WHAT TO DO? We ask customers to keep a watchful eye on eyes when they return home with their pooch. We recommend flushing 3 times per day with saline solution (ask your Chemist for the correct solution for eyes). However, it is very important that veterinary assistance is sought if the condition doesn’t improve quickly.


River-sand yards and grassed yards – that’s what we have. We would love to have ALL luscious grassed yards, but water availability and wear-n-tear on lawns by thousands of running paws makes this impossible.

A few dogs will react to our river-sand – well, their paws & pads will. Whether it’s because they have very sensitive feet or aren’t exposed to enough rough surfaces in their day-to-day lives – we simply don’t know.

However, days of play on our sanded yards can lead to sore paws – for some dogs.

FYI: We crunched the numbers on the paw issue and it turns out that 0.1% of dogs in 2018/19 developed a reaction. In one instance it could possibly have been an ant or insect bite – rather than the sand.

AT HOME: Watch for licking. Licking is a sign of irritation. STOP the licking (particularly if it becomes incessant). A cone is a good investment! Incessant licking will make a mess of the pads – if you don’t stop the licking, the pads will begin to look like they have a chemical burn (which it is not).

We strongly recommend a visit to your Vet who will be able assess the situation and provide some form of relief from the irritation.

Your vet might appreciate seeing this explanation too.

You will receive an auto email from us the day after you arrive home to remind you to watch for feet licking.


Imagine that you went on a boot camp for one week, you are ‘full-on’ super active for 8 hours every day – but you eat as you normally do at home. Would you lose weight? Probs, yes, of course!

The same applies to most dogs, particularly high energy dogs, at our kennels. Their energy intake must match their energy output.

High energy dogs are fed high energy food – and Royal Canin is our (top quality) brand of choice.

There is a whole lot of magic involved with balancing the energy in & out. Food intake must increase, but not at the risk of GDV (Gastric Dilation Volvulus) or Bloat. Too much, too fast can be disastrous, not enough leads to weight lose.

Many dogs are way too excited in the mornings to eat breakfast, they are wound up like springs ready to launch into their day. Who has time to eat? We can rectify this by allowing a bit of play first, and then breakfast becomes brunch followed by a brief period of stillness to digest. However, it is not an exact science as every dog is different, and it can take us some time to figure out what strategy works best with each dog.

If you are bringing your own food for your dog – then please remember to ‘up’ the proportions.

If weight loss is a deal breaker for you, then we encourage you to seek boarding at a traditional style kennel. Less action, less fun, but weight will remain intact.


Knowing what is happening to our guests ‘post-board’ is very important to us. We love it when our customers let us know their stories (good or bad). This knowledge builds a strong and robust platform upon which we can improve our services and customer relations.

You will receive a post-board email to remind you of the above issues. Your feedback is most welcomed.