Discounts

Boarding

We currently provide two main discounts: Early Departure Discounts and Long Term Boarding Discounts. Here is what you need to know:

  • Propetware (our booking system) auto calculates discounts based on the data entered.
  • This means that discounts are auto applied (when you initially book) and then re-calibrated at check-out (as some discounts are ‘time’ dependent).
  • Secondly, our office staff are not authorised to apply further discounts, nor indeed can they physically adjust accounts. Therefore a discussion with the owners is necessary if you wish to explore other options.

Early Departure DISCOUNTS

You may raise an eyebrow (or two) at our early departure policy however, we will do our best to explain.

IMPORTANT:

  • Early departures (9.30am to 10am) MUST be locked in at least 24 hours prior to pick-up.
  • This allows us to allocate sufficient staff to deal with the busy & wet bathing time.
  • If you don’t provide us with sufficient warning, then the early departure discount will not apply.

We charge per-calendar day – day of arrival – day of departure – and every day in-between. There is always a MINIMUM 2-day stay rule. We operate our pick-up times around our office opening hours.

PICK-UP TIME:DISCOUNT:
Between 9.30am & 10amToday’s boarding fee is auto-removed.
Between 10am & $10.30am$10 per pet discount + human sleep-in
After 10.30am No discount applies – but loads of pet fun

OUT OF HOURS

$30 Fee CHARGED – PREMIUM
Before 9.30am Unless pre-arranged
Between Noon & 2pmOffice is closed.
After 5pmUnless pre-arranged

Early Departure Discount is not available on:
Public Holidays (Victorian) as well as the 27th December and 2 January.

Long Term Boarding DISCOUNTS

These are our ten-percent(er) discounts and rules in our system prevent the two intertwining (ie. you can’t get BOTH discounts):

10% Family – 7 day – off-peak only

  • 2 or more pets from the same family staying for longer than 7 days
  • We define ‘family’ as pets who live in the same house together with their human pack
  • this discount does not apply during peak periods

10% Single Pet – 30 day

  • 1 pet, staying for longer than 30 days

DAYCARE

Customers can save pennies on their daycare arrangements by pre-purchasing packages. For example:

  • A 10-day Doggy Day Care Package provides 1 free day.
  • A 10-day Day Care Package costs $11 per day instead of $15/day.

OTHER LINKS